Google Workspace Support
Cloud Captains offers various levels of support for both users and administrators. Whether you prefer a strippenkaart (credit system), a contract, or hourly assistance, we provide the right solution to fit your needs.
Different kind of support
At Cloud Captains, we have a team of specialists who are experts in their respective fields and are dedicated to providing support. We prioritise finding the right person for the job, ensuring that we address the issue at hand and provide a solution as quickly as possible. When encountering an error or issue, we first seek to understand the nature of the problem and any relevant error messages. We may ask for a screenshot or detailed description of the issue to facilitate our troubleshooting process. Our goal is to offer the best solution and resolve the problem promptly.
Google Workspace Administrator Support
Cloud Captains provides Google Workspace Administrator Support and we can assist with various issues such as: incorrect settings, problematic applications or the implementation of a new system. We can offer project-based administrator support, working collaboratively with your current administrators to ensure a smooth and successful solution.
Google Workspace User Support
Users may encounter various issues with Google Workspace, ChromeOS or Windows, such as problems with their phone, a firewall that blocks connections, shared files that disappear or complex formulas in Google Sheets. Our role is to listen, understand the specific situation and provide the right person to assist the user and ensure their satisfaction. We prioritise finding the most suitable expert to resolve the issue and ensure the user's comfort and understanding.
Support Options
We apologise, but support services are currently only available to clients of Cloud Captains.
This is due to confidentiality agreements (NDA) and our understanding of their operations. If you wish to seek support from Cloud Captains, we are here to assist you. We can offer various support packages; including hourly rates, tiered pricing or customised support contracts (incl. workspace management). All tailored to your specific needs and preferences. Please reach out via the following link to book an appointment and we can discuss the options further.
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Whether it’s onboarding, support or migrations. Cloud Captains are here to ensure everything runs smoothly.
With clear communication and unwavering support we help your business and conquer the cloud. Unlocking its full potential and achieving remarkable results.
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Google Workspace
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